All tickets purchased on the website www.fiestadeltamborpopular.com are not refundable. There will be no refund under any circumstances except for cancellation of the event.

If you have any problem with the purchase of tickets, you must write to our email (This email address is being protected from spambots. You need JavaScript enabled to view it.).

There is a VIP stand (access only for VIPS) and a general access stand on the main stage. Access to both is limited to the available capacity.

Cameras, video cameras and / or professional recorders, including GoPro, may not be placed on the premises.
Selfie sticks or similar are prohibited, remember and do not take a dislike to enter.

Havana Rhythm and Dance Festival and Guamá (Havanatur) made an agreement to offer Travel packages for the Festival’s assistants. If you want to know more details about all the available packs and its prices, click here.

If you want to be up to date with everything new about the Festival, artists, news, among others, you can follow us on our social networks: Facebook, Twitter and Instagram; or subscribe to our Newsletter.

To participate in any of the contests, you must follow the following steps:

  • STEP 1: proceed to the payment of your accreditation.
  • STEP 2: Once the payment is made, you will receive a code by email.
  • STEP 3: with your code, you can access and attend the contest (s) you have selected.

All the information about the participation into the competitions, conditions and purchasing accreditations for the contests, can be found here.

People under 18 years old will not have access you the Festival, except the Competitions days. Click here for more information.

If you cannot find the mail with the code for redeem your ticket, please contact us to This email address is being protected from spambots. You need JavaScript enabled to view it. some days before the Festival and we will send you an email with your code.

Each ticket purchased online has its identification code. In addition to the code, we have a record of the data of the people who will attend the Festival with their corresponding code.

If you cannot attend the Festival, you must inform us at least 10 days in advance through our email (This email address is being protected from spambots. You need JavaScript enabled to view it.) in order to make the necessary arrangements and modify the details of the attendee (s). Only then can we ensure that the change is made successfully.

We remind you that resale is not allowed in any case. If we suspect any activity related to the resale of the ticket, the organizer will be authorized to deny access to the bearer.

Gala dinner is an event that takes place before the festival and therefore is not included in this pass or in any other.

There is the possibility of purchasing a seat in the area (to be determined). If you are interested, contact us through This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you more information about this event.

On our website you can find tickets for all the activities offered by the Festival. In addition to the concerts and presentations of Cuban and international musicians, you can purchase tickets to attend Gala Dinner (see specific information in this case), Master Classes and Accreditations to participate in the Dance and Percussion Contests.

The return, in case of cancellation of the Festival, may be made by the Organization within fifteen (15) days from the planned celebration.

Once seventy percent (70%) of the Festival is celebrated, there will be no refund, unless it is legally established.

Bad weather conditions and schedule changes within the festival day do not entitle you to refund the ticket fee.

Ticket prices are available in dollars (USD). Once the checkout process is done, the payment will be made in USD's. Your bank will be responsible for making the relevant conversion in each case.

All people who have purchased their ticket through www.fiestadeltamborpopular.com must:

  1. Send an email with your data and those of your companion (having already purchased the corresponding tickets) to This email address is being protected from spambots. You need JavaScript enabled to view it.
  2. Present your ticket voucher (the code sent by email) plus your identification (card or passport) in the accreditation area on festival days and redeem it for the corresponding pass or entry.

Through our online platform you can pay your tickets with the following methods: PayPal, American Express, Visa, Mastercard, Maestro, Diners Club and Wester Union.

With your Full Pass you can enjoy all the activities the Festival offers.

It includes:

  1. Preferential admission ticket.
  2. Included activities:
  • Karl Marx's Concert
  • Final International Percussion Competition
  • Guests Artist Concert
  • Final Gala Night
  • Dance Music Concerts (La Tropical) (2 days)
  • Rumba nights and african percussion
  • Jazz afternoons.

 

With your Full Pass VIP you can enjoy all the activities the Festival offers. In addition, you will have preferential tickets for the Sabian Night and admission to the VIP area of Tropical, both nights.

It includes:

  1. VIP Accreditation
  2. Preferential admission ticket
  3. Preferential tickets for the “Sabian Night”
  4. Admission to the VIP area of Tropical, both nights
  5. Included activities:
  • Karl Marx's Concerts "The best percussionists in Cuba and the world" Concert
  • Final International Percussion Competition
  • Guests Artist Concert
  • Final Gala Night
  • Dance Music Concerts VIP (La Tropical) (2 days)
  • Rumba nights and african percussion
  • Jazz afternoons

You can find detailed information about the available tickets through the General Ticket Information page of our website or directly accessing the Tickets section and selecting the ticket you are interested in.

You better not lose it! The Festival organization do not make responsible in case of loss or robbery. If you lose your ticket you must go to the authorized points where you redeemed your ticket. In order to help you, you must be the ticket buyer and must present your identification (ID or passport). Do not leave it at home / hotel!

Resale of any ticket is not allowed.

The organization does not guarantee in any case the authenticity of the ticket if it has not been acquired at the official points of sale.

Keep in mind which are the official sales channels for the Havana Rhytmh and Dance Festival tickets.  A ticket purchased through another platform and / or third parties could be false and, if so, you will not be able to access the festival.

Here below we specify the objects that are not allowed in the festival:

  • You cannot enter food or drink. Exceptions: People with diabetes or celiac disease may enter their own food as long as they show their condition with a medical certificate or card.
  • It is not allowed to enter the enclosure with helmets, suitcases, cans, glass glasses, deodorant, compressed air cans, professional cameras for photography (reflex…) or video, selfie sticks, canes (yes those people who can justify it due to medical conditions ).
  • The maximum size of backpacks and bags is 30cm x 25cm.
  • In general, no object that is likely to cause harm may be introduced.

You can consult the schedules and venues of the Festival activities in our Program.

  • You can purchase your ticket online through our website www.fiestadeltamborpopular.com
  • The point-of-sale locations where you can buy your tickets are through Paradiso at the Palco Hotel in Havana-Cuba
  • The different tickets or Full passes are only available through our website www.fiestadeltamborpopular.com

Keep in mind which are the Havana Rhythm and Dance Festival official selling points, as a ticket purchased through another platform could be false and, if so, you will not be able to access the festival.

Sites authorized for the collection of accreditations:

Memories Miramar Hotel :
 Fifth avenue between 72 and 76, Miramar, Havana 11300, Cuba
 (+53) 7 204 3584

Palco Hotel :
146 Street | between 9th and 11th, Cubanacan. Playa Municipality. Havana, Cuba
(+53) 7 204 7235  (+53) 7 208 4080.

 

 

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